Originally Posted by Microwave

For whatever reason, I was listed at the top of both the Standby and Upgrade lists, and when I got to the gate I made myself known to one of the GAs. They ended up processing two upgrades, clearing a slew of standbys into coach, and were only prepared to offer me a coach seat. My question relates to the order of processing standbys and upgrades at the gate: should the GAs have cleared a revenue passenger standing by for a premium cabin seat before clearing upgrades? I know that in general it’s better to clear upgrades first to make space for standbys in the back, but in this case that screwed me. I’d be keen to hear what the actual order should have been. Thank you!