View Single Post
Old Jul 22, 18, 4:18 pm
Join Date: Mar 2016
Location: Mid-Hudson Valley, NY USA
Programs: SPG Plat, MR Plat, UA Silver
Posts: 12
For a DP:

Called sometime this past week using the number provided on the TP page. Just kept saying “agent” (I think you can say “associate” too), took about 3 times to get past the automation. Live CSR picked up about 2 min after automation.

Friendly CSR picks up, says they’re from the Elite Desk. Knew how to handle TPs and when I inquired about a 5 night they said I didn’t qualify as a non MVC. Asked what package I wanted, asked for my AS number, got a confirmation email. Whole call from dial to hang up took < 15 min, would’ve taken less than 10 if I didn’t ask them about what might happen post- 8/1 for TPs.

They did mention that existing TPs will be able to be redeemed at current MR categories until the end of the year, though that would be logistically difficult with the SPG portfolio coming in and the new (tentative) categories having been released already.
chiasmatic is offline