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Old Jul 22, 18, 2:51 pm
Join Date: Sep 2007
Location: SNA/LAX
Programs: Hertz PC, Hilton DMD, IHG Plat Amb, Bonvoy Titanium Elite & WoH Globalist
Posts: 5,978
Originally Posted by OssianBlue View Post
Frequent Miler has a post on navigating the phone tree to get to a rep who knows Travel Packages.

Followed his instructions today, and it took 25-minutes and then I was disconnected Received the following email

Reward Details

  • Description: 5 Night Partial Package Category 1-5 Hotels
  • Reward code: P510
  • Valid through: Monday, July 22, 2019
  • Total points redeemed: 30,000
  • Confirmed on: Sunday, July 22, 2018
Partial redemption as I didn't have the chance to give the rep my AS number for miles. Tweeted to Marriott Rewards to no answer - called back and after 48 minutes they told me that they could not do it. The 5-night package is for time-share owners! I have done it before I tried to reason but to no avail. Total time wasted on this Sunday playing games with Marriott is 75 minutes!
Kalboz is offline