FlyerTalk Forums - View Single Post - Iberia Plus offer 9000 per booking, 21 to 24 June 2018 on iberia.com
Old Jul 12, 2018, 10:55 pm
  #1947  
Viajero Millero
 
Join Date: Nov 2011
Location: MEX
Posts: 1,014
There have been cases of people with new accounts getting the "passport information does not match the account." Simply because they only used one name and last name instead of their full name.

So if your name is "Joseph Miles Smith Flyertalk" and you registered as "Joseph Smith," Iberia is claiming the account information "does not match the passport" and therefore your it is invalid.

I don't think that's a legitimate reason to refuse somebody's Avios.
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