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Thread: Adding non-AI FF number to AI booking ?
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Old Jul 12, 2018, 8:33 am
  #10  
vikasr
 
Join Date: Sep 2013
Posts: 217
Originally Posted by PiperAtGatesofDawn
Yes it was at the time of purchase.

Here's what I suspect (though not sure) happened in your case. You logged in while purchasing the ticket - and AI added your AI FFP by default to your ticket. Most airlines don't allow changing FFPs online till OLCI or allow it only at airport check-in, gate check-in and sometimes through phone till gate check-in.

If you already had a FFP# in your ticket and given this is AI - your phone agent was probably correct in saying you need to get it changed at the airport.
Recently I booked a AI ticket on an OTA. Usually I would then go to manage booking on the AI website to add seats and *A FFP number but this time the drop down menu for FFP only showed Air India as an option. All other *A airlines were not shown. I called AI and they said that this feature has been removed and to add another airline FFP, I must contact the checkin agent at airport. There is no other way.
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