Originally Posted by
Keyser
this is a recent change made about a month ago....for a couple of days in june they weren't even allowing their own ai number to be added online or over the phone (unless you entered it at the time of booking) but thankfully they rectified that quickly....
this change makes no sense but then again this is ai we are talking about....not much about them makes sense....
This is a huge pain for someone that is a *G with a non-AI carrier. To get lounge benefits, they now MUST go to
an agent at the airport so a proper boarding card can be generated to access the lounge...