FlyerTalk Forums - View Single Post - Premium Transcon Service SFO-EWR/BOS, LAX-EWR flights-Questions&Experiences {Archive}
Old Jul 4, 2018, 3:14 pm
  #301  
PTahCha
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Join Date: May 1998
Location: CT/NY
Programs: UA 1K/1MM, AA EXP, Marriott LT Titanium, Hyatt Globalist, IHG Plat Amb
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Originally Posted by rch4u
Have have printed menus, hot towels, amenity kits, and Cowshed products been eliminated from these premium flights? I have taken three premium transcontinental flights in recent days and noticed several apparent changes. No printed menu or scented hot towels were provided, and the restrooms were not stocked with the usual Cowshed amenities that I love. Also, I did not see amenity kits distributed. Disappointing, the death by a thousand cuts!
Unless there was a catering error, those should be provided.
Also, no menus for flights after 9pm since those are snack flights. You should have received an amenity kit. Often the FA would place them on the seat instead of handing them out.
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