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AA Agent and PHL Passenger Get Into Major Tussle
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Jul 1, 2018, 8:34 am
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CHOPCHOP767
Join Date: Apr 2012
Location: MIA
Programs: AA EXP (AC), DL G (SC), Bonvoy LTP, & IHG AMB
Posts: 1,798
Good on the pax for refusing a BS $100 voucher, but the story is kind of all over the place. Still, I read pHL and thought no surprise there, the GAs are generally ambivalent, lazy, etc.
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