FlyerTalk Forums - View Single Post - The 2018 BA compensation thread: Your guide to Regulation EC261/2004
Old Jun 29, 2018, 4:46 am
  #818  
LSunbury
 
Join Date: Jun 2008
Location: London
Programs: AAdvantage, and BAEC in name only
Posts: 802
We had a cancelled LGW-JER at 1150 and and were rebooked on the earlier flight at 0900.

BA have accepted the EU261 claim but say that as we 'arrived within 2 hours of scheduled arrival time' we are only entitled to 50%. The 2 hour part of this is not correct as we caught the 1015 airport bus and our original scheduled arrival was 1255.

I think we should be entitled to the full 100% 250 euros amount, but could some-one advsie on this before I go back to BA? Thanks very much!
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