Originally Posted by
Kacee
...This was obviously not something that could wait 36 hours to be addressed.
Property communication forms can be requested for a 48-hour turnaround, if necessary.
But, there is some flexibility consideration on the no-call policy. It is on a case-by-case basis and does require supervisor-level approval.
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts LLC
[email protected]