Old Jun 21, 18, 8:41 am
Join Date: Jul 2010
Location: UK
Programs: BA Gold
Posts: 385
Originally Posted by Eskimoboy View Post
It was on the Money Saving Expert bit of a show on BBC 5Live earlier in the week, someone had bought the flights, paid for a non refundable hotel and non refundable car hire and didn't know what to do now his flight was cancelled. The question was about whether BA would compensate him for that.

I can see why BA did cancel it but there will be people (like the man on the radio show) who probably booked in good faith and it's not necessarily a good luck. Alex Cruz has made a big deal about people searching on price alone and thus BA has to compete on it. It's a bit difficult if you're not sure if the price being offered is actually correct though :-)
to which the answer is surely for him to rebook with a LCC or maybe using his voucher? If it is all about the non refundables on a genuine trip, surely the loss of Avios or TPs is irrelevant?
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