FlyerTalk Forums - View Single Post - AAdvantage President's Take on the AA Experience
Old Jun 20, 2018, 9:29 pm
  #15  
jcatman
 
Join Date: Apr 2009
Programs: American EXP; British Airways Gold
Posts: 1,896
Originally Posted by worldwidedreamer
As an American executive with an MBA, I feel quite comfortable with "fake math" and analogies. The thing is that most of that fake math is actually based in rigorous science. Most of us are just as comfortable in R and SQL as Powerpoint.
Huh? What's behind all of those capital letters?

Even we "less-educated" passengers could give Ms. Blaise-Shamai a reality check about the current AA experience:

Award availability stinks. Many passengers are sick of hearing the credit-card carnival barkers when we are strapped into the seat and cannot escape. Lots of us think that when the ability to upgrade into Premium Economy begins, our ability to upgrade into Business will become even more expensive and unlikely.

I do love the new Flagship Lounges.

Class dismissed.
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