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Old Jun 20, 18, 3:33 am
Join Date: Jun 2005
Programs: Delta Diamond, Marriott Ambassador & Lifetime Titanium, Hertz President's Circle, United Silver
Posts: 6,334
Originally Posted by IrishStephen View Post
Oh Oh. The event person I am dealing with "Director of Sales" is lovely and its not a case of won't do it I think its more they don't know how. I wish I could point them in the right direction.
I had this a couple of months ago at the San Francisco Marriott Fisherman's Wharf. This particular property has never used the group posting tool for anyone. They posted all of the points associated with events at their property as if they were service recovery points. The sales director was quite apologetic as she said she never knew about the right way to do it.
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