FlyerTalk Forums - View Single Post - prepay gives no points??
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Old Jun 20, 2018, 1:41 am
  #10  
gilbertaue
 
Join Date: Jun 2007
Location: ASIA
Programs: TK Elite, ALL Plus Diamond, Marriott Platinum, Hertz PC
Posts: 3,530
There can be a mess. (This case Pullman Kuala Lumpur City Centre)
I recently booked a prepay stay for a guest of mine. I wasn't aware that they didn't immediately deduct.

Upon checkout, they made the guest pay.

I was mad. They told me they had sent me a credit card authorization form the day after my booking - which they didn't.

So in other words, in future, if I REALLY want to prepay, I need to give money to the OTAs since they can manage prepayment better ?!?!
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