FlyerTalk Forums - View Single Post - The Prince Gallery Tokyo Kioicho, Japan, LC [Master Thread]

Jun 18, 2018, 4:24 am

#369

hailstorm

FlyerTalk Evangelist

Join Date: Jul 2011

Programs: Hyatt Discoverist, SEIBU PRINCE CLUB Silver, Marriott Gold

Posts: 20,432

Quote:

Originally Posted by Starwood Lurker III

Hi hailstorm,

My sincere apologies for the delay.

Thank you for your response.

So we started with this:

Quote:

Originally Posted by Starwood Lurker III

If the guests reserve our room through our website(princehotels.com), they can get Seibu Prince Club benefits only.If the guests reserve our room through Marriott/Starwood channel, they can get SPG benefits only.So it depends on the reservation source.

Which led to this:

Quote:

Originally Posted by Starwood Lurker III

We have confirmed with the SPG Hotel Coordinators that if a member books via the hotel website, he or she is eligible to receive SPG benefits.

And now we have this:

Quote:

Originally Posted by Starwood Lurker III

As per SPG policy, as long as your reservation is an eligible booking under SPG eyes, you would still receive the SPG benefits. We are unable to speak on behalf of Seibu Prince Club.

So my understanding is that a booking via this website will be eligible for SPG benefits, and the issue of whether it's also eligible for SPC benefits is something to take up with Prince Hotels. Correct?

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