Originally Posted by AlphaXray

Hi all. I recently completed an LAX-PTY-LAX trip where my second from last flight PHX-LAS went tech and it meant that there was a strong possibility of missing my connecting flight LAS-LAX. Went to the AA customer service desk and they offered me PHX-LAX direct in Y as F was full. I seem to remember reading that getting the original TP credited was relatively easy with AA. I have tried to locate the post but can't find anything in the 2018 thread. I spoke to AA but they said I need to contact BAEC, SUrely it's AA that needs to deal with this issue as it was on AA paper?

Any guidance is appreciated, thanks.