FlyerTalk Forums - View Single Post - Diamond Service/Support - always disaster or it's just me?
Old Jun 10, 2018, 7:11 am
  #3  
urww
 
Join Date: Apr 2010
Location: Cape Town, WC
Programs: AF LTP, LH Sen, M Amb
Posts: 400
Originally Posted by gooselee
2. You expected to be able to change your DTW-SAN flight with no penalty. Moving to the next day for free just because you're tired is not a benefit of any normal level of status and definitely not to be expected.
Well... It wasn't like I booked myself a standalone DTW-SAN ticket with 8.39 pm departure and just because of me decided to fly next morning. I though considering it was Delta that caused all the mess with 7+ hours flight delay they could have been a bit more customer friendly.
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