FlyerTalk Forums - View Single Post - Lumo recognition, freebies and soft perks
Old Jun 10, 2018, 2:38 am
  #137  
juhanh
 
Join Date: Feb 2017
Location: TLL
Programs: AY+ Plat, TK Elite
Posts: 233
Originally Posted by TTL
May have been the same guy who withheld my boarding last June until everyone else had boarded and told me that platinum does not matter if there are "problems with the ticket". Complained and received 5000 points =/
A somewhat overweight darkhaired and bearded (not)gentleman?
I was forced to "gate check" my backpack (a small laptop one, fits under the seats just fine) once at Norra bus gates. Showing carry-on policy from the app and my status made no difference.
Frankly I just ripped the baggage tag off my bag. Also the flight was half-full and had plenty of bin space.
Wrote an angry email, got 15k points.
juhanh is offline