FlyerTalk Forums - View Single Post - Lumo recognition, freebies and soft perks
Old Jun 8, 2018, 2:50 pm
  #108  
napapiiri
 
Join Date: Feb 2017
Location: Stratosphere
Programs: AY Lumo, AF Platinum
Posts: 254
Originally Posted by sulkkis
As usual, empty promises by Finnair. No BMW ride on tarmac

And also a new frequent flyer recognizion by an id__t male boarding gate officer who refused my hand luggage to be taken into plane and requested it to be checked in at boarding gate. Only one item allowed, no exceptions he said. The same rule did not apply for all customers, he just didn't like my bag. My bag is an old style Rimowa 20X40X53 cm two wheelie weighing exactly 8 kg loaded and the other item is a small computer bag. He said he doesn't care what kind of "next to god frequent flyer card you have" but he has decided that the bag will need to be checked in.

Maybe time to consider switching back to SAS.

-sulkkis
Please report this to Finnair. I think (hope) they would want to know their gate people are not following the proper hand luggage allowance for top tier customers.
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