Originally Posted by porciuscato

On my last EWR->SFO flight, it looked like PS service has gone the way of "Polaris.". The various amenities were request-only items for those who know:

* No amenity kits distributed -- until I asked for some eye shades 3 hours into the flight. Only after another pax asked too, did they distribute them to everybody.
* No hot towels
* No water after dinner. Again, I asked about an hour before landing, and only then did they go and distribute them to everyone else.
* No first meal choice as a GS. When purser got to me, she said "Oh, we're already out of that." I didn't think it was supposed to work that way.

This was of course the 757-200 with 16 Biz seats.