Originally Posted by
Castleford Tiger
If is is an IT error, then one would hope that those Platinum members who paid higher rates will be compensated for their loss.
CT
You think this will happen?
Actually then the question is, how do we know this is a one time off occurrence and how Accor can give the guarantee that as a paying member we are not worst off?
I do not think we should be the one that keep checking the member vs non member rate and flag the discrepancy all time.