Old Jun 4, 18, 8:56 am
Join Date: Feb 2001
Programs: IHG Plat, Hilton Gold, Accor Gold, Marriott Silver
Posts: 3,960
Change fee hits CX

The introduction of the change fee is going to be an expense for those booking on Cathay who aren't in a city served directly by CX.

Example: Friends booking 2 J tickets from Australia to Seattle. AS agent saw the same J space on possibilities for the first leg as QF/BA (but not the PE space) and only offered HKG-SFO, so not sure if she could see the HKG-LAX space. (There was 2J showing on both CX882 and CX892 on QF/BA.)

ADL-HKG-SFO booked fine. This was for Apr 29 next year, within the first 24 hours that it could be booked, so there was no AS award availability for SFO-SEA. Today, SFO-SEA is showing F award availability, so they'll be able to add it. In future, this reservation would cost a change fee. Basically unavoidable, because leaving the booking until the AS connection can be booked, odds are the CX availability will be gone.

(Of the 8 J seats that were showing available on Apr 29 HKG-LAX/SFO a day or so ago, there is only 1 left now, according to BA, and that's on CX880.)
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