Originally Posted by
kmersh
I am not sure why, but I have always found the PBI SkyClub staff to be like a year or two from retirement and just going through the motions. Twice, I have asked for a re-route due to irrops only to be told either to go to the gate or call (could just be my luck)
Having said that, there is one Delta employee at PBI who must be 6'5' or taller who is truly tops, but he works the ticket counter and gates, not the SkyClub unfortunately.
In 4 years using the SC at PBI I have never been told to go to the gate during IRROPS. I also can't think of any employee in the SC that looks near retirement age and goes through the motions.