Originally Posted by qukslvr619

Yes, I would say the majority of issues have been remedied and the problem initially was the execution. That being said, I suppose what struck me about the article was just that it seemed like it was written by someone that clearly came to UA after the fact, not having experienced the post merger madness firsthand, and wrote the piece as if there were no issues and that UA has lead the path forward in technology.

AA and DL have their own limitations, and I would say that the UA app and website are much easier to use than the other carriers.