Originally Posted by
suryasoft
the above flight had to return back to EWR after 20 minutes of flight as the pilots heard some rumbling noise coming out of back.
To make the long story short, they ended up booking us all on a new flight after 8 hours of delay.
They are offering us 7500miles or 150 dollars in eticket voucher, which I think is nearly not enough. ....
Offers tend to be based on the nature of the issue (including the length of delay), class / cabin of the traveler and status of the traveler.
So GS in first will get more than non-elite in economy.
The nature of the impact of the issue on you personally is not a factor -- the fact you missed an import event or missed nothing will have no impact.The loss of any non-refundable deposit or missed events are not compensated for.