FlyerTalk Forums - View Single Post - Negative changes to Citi Prestige insurance and protection benefits , 29 July 2018.
Old May 25, 2018, 9:45 am
  #15  
CarefulBuilder14
 
Join Date: Jan 2016
Location: LAX/JFK/SFO
Programs: Amex Plat, Hyatt, IHG cards
Posts: 120
Originally Posted by miadukes
That is how I feel. I would sometimes pay our award fees to have boyfriend covered but if he is not cover, forget it. How wasteful. You have to wonder how badly these policies have to be abused for them to start making such measure.
I think a big part of the problem is that many normal people dropped the card after the loss of Admirals access, 1.6 cpp AA redemptions, and golf. The transfer partner list is also not one that normal people would find convenient. Citi reduced Prestige to a card that largely appealed to people who knew the benefit terms and/or used exotic transfer partners. That's probably a pretty savvy and unprofitable customer base.
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