FlyerTalk Forums - View Single Post - Eurowings 764 CGN-ZRH 5/20 cancelled
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Old May 24, 2018, 2:27 pm
  #10  
silver_halide
 
Join Date: Jul 2015
Location: YVR
Programs: UA Plat; Marriott Gold; SPG Gold; Hyatt Gold; Hertz Gold
Posts: 87
Originally Posted by Air Rarotonga
Why are you asking for the reason of cancellation here in this forum? Would it not have been easier to ask the staff at the ticket desk, as they are much closer to this information?
Because it took 3 hours after cancellation before I got to talk to an agent, and I was trying to figure out if I was dealing with an exceptional situation, or a run-of-the-mill cancellation. And because I was curious. And because, on the UA forum at least, when you ask something like that, you often get the ExpertFlyer info, or something direct from a UA employee.

For those asking, all on one ticket, AC ticket stock, issued by a TA.

After EW’s dawdling, and missing at least 3 routings that would get me to YYZ in time for a meeting and then continuing to YVR on my planned flight, and at least one option that would cause me to miss my YYZ meeting but get me to YVR less than 2 hrs late, I eventually got rebooked on the last EW flight to Munich that day, and direct to YVR on LH the next day. I arrived about 21 hrs late.

I’ve submitted an EU 261 claim to EW. Let’s see if they pay out.
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