Diver Boy

I think we all know that BA are driving cost efficiencies and targeting staff performances towards achieving the efficiencies which means they do not pay attention to actually enforcing some of the good policies they bring out ie group boarding. As has been said these should not be exclusive, if they actually enforced the procedure correctly on every flight then boarding would run smoother.

I had a Finnair flight this morning from a T3 bus gate and they managed to get group boarding working correctly. First bus was away just as I got to the gate but the next one was called as Groups 1 and 2 only. They actually had staff checking the boarding passes to ensure correct group. This bus also went not packed to the rafters, people still in the pen. Difference seemed to be AY pays for the buses but also the staff want to follow policy. This removed the excuse others have given that gates in T3 do not allow enforcement. They do if the staff step up. There were the same staff numbers BA use but they seemed to be more proactive. I know we criticise the BA GA's but they do need support from the company which doesn't seem to happen, they launch something in a blaze of publicity which is either poorly thought out, a lack of training or the company gets immediately distracted and doesn't follow up to ensure that all staff follow the procedures