Trying to reserve for a family stay
Has anyone stayed here as a family (i.e. with one or more kids)? I'm Spire Elite and trying to reserve IC Sofia for two nights over a weekend as part of a family vacation. The hotel (or at least the reservations team) is not allowing us (2 adults and 2 kids, both under 12) to stay together in a room, even though I'll pay for a rollaway or use existing beds or book a suite. I've booked dozens of hotels for us to stay as a family before -- always in one room -- and usually there is some balance exercised in accommodating guests, especially high loyalty tiers. IC Sofia seems to be very much on the "revenue maximizing" end of the continuum.