Old May 22, 18, 9:46 am
Join Date: Dec 2009
Programs: DL PM
Posts: 228
Originally Posted by TTT View Post
lamprey - Delta isn't responsible for any baggage issues as they were not the airline to deliver you to your final destination. I would suggest writing AF and asking for some form of compensation (maybe voucher?). AF handles all luggage claims, regardless of where the actually luggage mishandling took place.
I kind of already did. I live overseas but I technically have a US mailing address, so all AF claims go through that same DL baggage dept. (AF has no real presence where I live; they use a contractor at the airport here for baggage issues) Indeed, the mailing address DL gave me to submit reimbursable expense receipts is:
Air France Baggage Service
PO Box 20598
Department 989
Atlanta, GA 30320-2598

Is this an issue because it's AF's responsibility to compensate, and they have no way to account for that with SkyMiles? The bigger irony is that it's Delta's fault for my bag misconnection that caused the delay that AF is on the hook for.
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