when i tried to cancel a redemption ticket, i found this.
Email the canceled ticket numbers and use later to retrieve the value.
- Pay nothing today. If you exchange your ticket for a new one on or after December 1, 2018, a per person change fee of $125 USD may apply, plus any difference in fare and taxes. -----my question is: Do i have to redeem the same itinerary? or i can redeem a different one? thank you
- Save the ticket numbers you receive by email. You may use the value toward travel completed by February 1, 2020.