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Old May 19, 2018, 9:29 pm
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LifeTimeBronze
 
Join Date: Jun 2006
Location: Sydney
Programs: QF WP, QF Lifetime Gold, SQ/*G, Velocity Rewards, IHG Rewards, Hilton Honours, Accor Le Club
Posts: 156
Feedback to QF

On a recent QF international flight in J, almost immediately after boarding, a passenger became engaged in demanding and abusive behaviour towards the cabin crew.
I would like to contact QF in order to congratulate the cabin crew on the calm and professional manner in which they dealt with the situation. I did convey this directly to the cabin crew involved but would like to let the hierarchy know. I'm sure there must have been a heap of paperwork to complete.

Which is the best way to do this? The Customer Feedback form in the Help section of the website or is there a specific email address I can use.

TIA.
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