Originally Posted by
Bioflyer
Just a bit off topic but got 600Euros credited in Travel Bank by EY as a part of complaint involving EU261 when my flight from FRA got delayed by around 18 hours plus Hotel and food! It was quite startling to see them revert positively on the first request mail itself - still surprised!

EU261 is a very good rule. Even better than US laws. However it doesn't apply here since it's a non-EU carrier flying into EU.