Originally Posted by
JDiver
Thanks!
I’d try a Twitter DM to @ AmericanAir (without the space, of course). If you’re not being followed by them yet, tweet them and ask them to do so, then DM them (to protect your privacy). They’re usually pretty helpful on these issues.
This exact issue happened to me (BA codeshare on AA flight, booked by travel agent, seat selection did not work on aa.com although lots of seats in fact available). This is the best advice - a quick DM on twitter with name and PNR resulted in seats selected within 30 minutes. I didn't bother with getting them to follow me, I just DM-ed them.