FlyerTalk Forums - View Single Post - delayed flights - need advice
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Old May 17, 2018, 3:08 am
  #5  
SK AAR
FlyerTalk Evangelist
 
Join Date: Nov 2004
Location: Denmark
Programs: TK Elite
Posts: 11,846
No, you need to complain to LH first. Us ethis link: https://www.lufthansa.com/xx/en/Feedback

The delay is calculated comparing your actual arrival time at BLQ with the original scheduled arrival time.

If you have no experience with this, maybe it is better that you use airhelp or other claims agency.
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