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Old May 16, 2018, 11:31 am
  #14  
BenA
 
Join Date: May 2009
Location: Seattle, WA
Programs: DL Diamond 1.7MM, Starlux Insighter, Bonvoy Titanium, Hilton Gold, Hertz PC
Posts: 3,947
Originally Posted by vincentharris
While I can (and have) complained about DL service (FA's) I can say its conservatively 50/50 you will get a bad crew on a DL flight. It is about a 99/1 chance you will get a bad crew on AF. I have NEVER had a crew on AF be anything but crabby and basically miserable that they are at work.....
I’m sorry this has been your experience! I don’t doubt it, but I’ve had flight after flight with amazing cabin crew on AF - they always go above and beyond. It’s a more restrained and less gregarious service - as you’d expect from the cultural differences between the US and France - but it’s always been executed very well and special requests seem to be granted with a smile.

Now AF ground staff - that’s a totally different story, especially in CDG. But CDG is always so chaotic, I don’t necessarily blame them for being a little cranky at work :P
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