FlyerTalk Forums - View Single Post - Aircraft substitution, lie-flat seat configuration change, eligible for full refund?
Old May 16, 2018, 9:17 am
  #9  
pushmyredbutton
 
Join Date: Mar 2009
Location: SJC / DPS
Programs: AS G75K, UA Silver
Posts: 1,751
Give it a shot, all that they can say is no.

You can mention that the seating configuration has changed, but also that you specifically booked the Dreamliner since it is one of the only ways that you can arrive at your destination feeling less jetlagged and a 777 simply won't cut it, and had you known that you wouldn't have booked, blah blah blah...
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