Join Date: Jan 2018
Location: SFO, JFK/LGA, SEA
Programs: Alaska 75K, Hyatt Globalist, Marriott Titanium, *A Gold w/ Krisflyer Gold
Posts: 814
Aircraft substitution, lie-flat seat configuration change, eligible for full refund?
So, I recently checked the airfare for an SFO to TPE roundtrip flight, and it dropped ~$100 since I booked it. That's too bad. But, I also noticed that the aircraft type switched from a 787-9 to a 777-300ER, which is known to have a tighter Economy seat. The flight times also shifted by less than half an hour, but I figure that's less important.
Anyhow, I was wondering if it's worth calling in to see whether this is a justifiable reason for asking them to cancel my ticket without having to pay the cancellation fee. I'd be fine with the ticket value crediting back to my account, since I could use it to book a new flight.
Any insights to this situation?