Originally Posted by
mot29
Its been years since I lived in SRQ in NW days, but at least then, there were some very, very experienced agents working there -- especially in winter time, when there were some retired agents who came back to work the winter schedule. Of course they had to be refreshed to current systems each year, but I remember folks who were very good.
Yes, the Delta agents at SRQ do a great job for me, always recognize me by name (correctly) and take good care of things.