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Old May 14, 2018, 9:49 pm
  #14  
diburning
 
Join Date: Jun 2012
Location: New England
Programs: American Gold, Marriott Gold, Hilton Silver
Posts: 5,640
Originally Posted by sbm12
If an agent waives a fee there's a text box to explain why (or used to be; I haven't looked at the system in a couple years but I'd bet it is very similar). It is easy for an agent to type "mosaic" in there or whatever.
This is still the case.
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