Unterwegs

IC Monterey

Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Not really

Which room did you book and which upgrade did you receive?
Booked cheapest, received Ocenfront Balcony room (price difference only around 7 %)

How are the rooms?
Nice balcony, great view, comfortable but very dusty. Room layout is strange. Lots of wasted space but not enough room to open two suitcases.

How is the exec. lounge?
None. After asking twice at check in they finally gave me a breakfast voucher (max 50 $ plus plus), which is nowhere near to what they charge for a breakfast with coffee and juice for 2 ppl. No clb experience etc

Did you receive a welcome gift?
Fruit plate, 1/2 bottle of red, 1 chocolate bar (not sure if this was the gift), more water (there was more than enough in the room)

How was the minibar?
Above average, tiny (175 ml) bottle of Moet, 4 bier etc

What was good and what was bad?

-Good
+ Location right next to aquarium in the main tourist area
+ Balcony
+ Staff in general nice, but need training

-Bad
---- Breakfast: Some days the have a buffet which loos like in a 3 star hotel, dishes look old, minimal selection. Otherwise they have a meny with mainly egg dishes. Food was tasteless, quality was bad (cold potatoes etc.) No asian or european offerings.No fresh juices. Embarrassing for a 5 star hotel and absolutely not up to IC standards.
- no lounge, breakfast voucher does not cover breakfast and only after asking
-- Housekeeping sloppy. Did not clean minibar glasses, did not take away used plate/silverware, did not replenish coffee/tea. Room not completely clean
- Did refill minibar on all days only after calling
- Small bottles of Agraria
- Weird layout of the lobby.
- Rooms have not enough soundproofing (building shakes when a door closes fast)
-0 Tiny pool, no steam room, no sauna


Value for $ or Priority Club Points?
You pay for the location. For what they offer the place is too expensive. RA recognition is bad.

Would you return?
No