Originally Posted by
cova
That is what I meant. Says the same thing - deducted from any account.
Not sure how that happens. Up to now, if upgrade occurs more than 24 hours before - comes from Gold account (if Gold Companion).
Within 24 hours - it comes from the EXP account.
Within 24 hours - looks like you need to have airport agent change it to the gold account.
With regards to 500-mile upgrades, the update page explicitly states they must come from the sponsor’s account. Where are you getting this info from?