M Club is definitely one of the worst-serviced club I have been. I was there this past Sat and Sun and no associate was on site. Coffee machine was not refilled, uncleaned dishes and cans were plenty. No water and only a few cans of soda in the fridge. Breakfast was nothing to write about. There was only one working elevator. Ice machine was out of ice on the 5th-7th floors (they posted a notice and asked the 5th floor guests to go to 4th or 6th floor to get ice). Rooms are nice because they are new and modern and the bed is comfy.