FlyerTalk Forums - View Single Post - AA Miles Award: TN / Air Tahiti Nui award redemptions (master thread)
Old May 3, 2018, 8:23 pm
  #32  
brodielayne
 
Join Date: Oct 2015
Location: So Cal
Posts: 935
Originally Posted by Corridor!
I emailed expertflyer about this issue and they weren't much of a help. They said it must be a bug with TN for those dates. They gave an example of a month later showing everything correctly. I then asked if they could notify TN of the issue. They mentioned that the dates I gave them as an example now showed properly. Problem is the issue comes and goes. Some days it shows the numbers and then the next day the number is missing.

I also called AA the other day as F was showing 4 and U was blank. The agent found seats in coach but nothing in business. The other issue with this problem is award alerts. EF can't notify you if TN isn't showing properly?

Not sure what they can do about it though?
I reached out to EF as well, timely response but as in your case not much help. They stated all was good on their end.

Last edited by brodielayne; May 3, 2018 at 8:23 pm Reason: grammer
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