Originally Posted by
ktjan
I was trying to redeem my Premier Visa Anniv. Free Night certificate so I called the MR platinum line. But after waiting for 38 min, I gave up. This is the second time I've experienced a long wait without getting through and found someone to help me on something I can't do online myself. What's the point of having the platinum line if your most loyal customers can't even reach you???
I feel ya, half the numbers I have for Marriott don't work...or they connect me to the wrong department.