Brad forgets to tell Virgin crews they are now Alaska Air crew
just arrived in LAX on a flt from SEA - I was repeatedly told that Virgin crew were operating the flight. MVP Gold and above meant nothing to them - no free drink, no chocolate bar and the headphones are $3 please. Talked to customer service in LAX, was told the Virgin crews were untrained and they were not provided with electronic devices that could access the Alaska data bases. Seems like AS CEO has no control over the Virgin remnant.
When we approached our gate in LAX, pilot announced we had no ground crew. I guess Virgin crew have limits on how many planes they service at gates. After a 5 minute wait a crew finally decided to allow our flt in the gate.