Originally Posted by
Work-Shy
Is this really grounds to deny EU compensation? I would be grateful for any advice on a way for my friend to progress the issue.
As others have pointed out, no. Case law here is Siewert v Condor, if you need to provide BA with a very definite legal indication of exactly how on the hook they are in this case. Page 2, here:
https://ec.europa.eu/transport/sites...judgements.pdf