Originally Posted by samm

I still find the mere existence of this absolutely fascinating, and that it is so elusive makes it all the more interesting. Tweets to AA refuse to acknowledge this and refer me to Amex; calls to EP desk also have no idea what I am talking about. Frustratingly, calls to Amex end in a similar fashion. This is such. a. huge. deal. to me if it is true, I just can't actually get anyone to acknowledge it is.

And, I fear when I do actually need to cancel, I'll have just as much difficulty when I try as I am having right now.

Originally Posted by Colin

my super-helpful AMEX Platinum Travel telephone agent today shared with me the magic code to mention to invoke the AA change-fee-waiver: F80O

said it applies to AA bookings made via both AMEX Platinum Travel telephone agents (Phoenix address on statement) and AMEXTravel.com for Plats (Chicago address on statement) bookings