Originally Posted by bryanb

With my old card expiration coming up, I just received a replacement Priority Pass Select card as part of my CSR membership. I went to the PP app, and it looks like the old digital card has disappeared from my account and there's no membership number anymore. I went to the PriorityPass.com website and there are no more membership details under "My Details."

Finally, I go to prioritypass.com/chasedmc and the website wants me to register with a new username and email address. Is anyone else having these technical issues? So I'm going to have to use a new email address and username every time I get a new Priority Pass card as part of my Chase membership?

I tried calling Priority Pass twice, and they tell me that the digital card access should work without me registering again. They have no solutions and suggest that I call Chase directly. A bit frustrating IT situation, I'm afraid.