Old Apr 23, 18, 2:20 pm
Join Date: Jun 2013
Programs: Marriott Platinum, Hilton Honors Diamond, World of Hyatt Discoverist, IHG Platinum
Posts: 22
Noob here, bear with me. I tried searching online and also on "Search this thread", but couldn't find a good answer. This is my first redemption for an all-inclusive with Hyatt.
(Side Note: I also have the Hyatt CC)

I'm looking at ZIVA PV for July for 2 adults and "1 kid who will be less than 2 years in July". I called the Hyatt Redemption number to redeem points.
The representative said 20,000 points for 1 night for double occupancy, but with a child of any age, it will be 30,000 points.
But on the Ziva PV website, it clearly says that "Child Policy: • 2 years or younger*: no additional charge."

Am I missing something? Should I call Hyatt again or should I call the property to verify this?
spgn00b is offline